Tuesday, November 18, 2008

Google Analytics for Flash: Welcome to the Engagement Era

The explosion of Flash content like widgets has created several complex problems, like how to index it in search engines, how to make it work on mobile, and how to track it. The latter is being addressed today at Adobe Max, where Google is announcing Analytics Tracking for Flash, which will let publishers track metrics for their flash applications from within Google’s popular stats package.

Aside from the unique file format, one of the major differences between tracking Flash and tracking webpages is that Flash can be embedded anywhere – meaning that analytics software needs to be able to measure interactions from not just a single location, but from within an application, regardless of where it’s placed.

To demonstrate how Google Analytics now does this, the company has teamed up with web-based Flash creation tool Sprout. Now, users who publish widgets and other Flash apps using Sprout can track metrics such as time spent, what links and objects users click within an app, and goal tracking – all from within the same Google Analytics account as their website.

Google and Sprout demonstrate how this works in the video below:

While Analytics for Flash is an interesting breakthrough in its own right, it also could be the dawn of a new era in marketing and how companies pay for advertising. As opposed to paying simply for clicks and for views, advertisers can now (in theory) pay for actual engagement, because it can be accurately measured.

Sprout is currently charging clients based on a “pay per publish model,” meaning the client pays each time someone actually does something with an app – like customize it (with Sprout’s “remix” feature) or republish it to a social networking profile. Sprout is marketing this new approach through a product they are calling SproutMixer.

Although most of the widget platforms like Clearspring and Gigya offer their own tracking solutions, Google Analytics adding its own support for Flash tracking is a big deal – it’s a solution that any Flash developer can implement into their applications – without the need for a middleman. As such, it could have significant implications on how online advertising is paid for, and how the widget companies evolve their business models.

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